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Frequently Asked Questions
What is your background?
We are a professional factory based in Guangdong, China, established in 2017. We supply high-quality pet products to markets across North and South America, Europe, and Africa.
How do you ensure product quality?
We provide free pre-production samples before mass manufacturing and perform a final inspection before shipment through a dedicated quality control line.
What products can I customize?
We accept customized orders for dog collars, leashes, harnesses, and other OEM pet products with a low MOQ of just 10 pieces for logos and designs.
What is the standard lead time?
Generally, production takes 7-15 days depending on the specific order quantity and customization requirements.
Which payment methods are accepted?
We offer flexible payment options including Paypal, T/T Bank Transfer, and Western Union.
What kind of after-sales service do you provide?
We track every order until it reaches our clients and actively seek feedback to ensure full satisfaction and provide optimal solutions for any concerns.
CT Pet
