Q1. What types of pet products do you supply?
We supply a wide range of pet products including clothing, collars, beds, feeders, toys, cleaning and grooming products, and various accessories.
Q2. How long is the estimated production time?
Samples are typically ready within 2-3 working days. Bulk orders usually take 3-7 working days depending on the actual order quantity and situation.
Q3. What are the available shipping methods?
We offer multiple shipping options: Express (DHL, TNT, FedEx, UPS) taking 5-7 days; Air freight around 15 days; Sea freight around 1 month; or Train freight around 2 months. Client-appointed agents are also welcome.
Q4. Can we customize products with our own logo?
Yes, OEM and ODM services are available. Simply send us your logo and packaging files, and we will produce the units according to your specifications.
Q5. Do you support shipping to Amazon warehouses?
Yes, we have extensive logistics experience in delivering goods directly to Amazon warehouses.
Q6. Are samples available for quality checking?
Yes, samples are available for our pet collars and other products to ensure they meet your requirements before bulk ordering.