❓ FAQ
1. Are you a factory or a trading company?
We have our own factory to produce pet clothes and harnesses, and we also act as agents for several other professional brands.
2. Why should we choose your services?
We are a reliable company dedicated to win-win partnerships. We offer professional pet products tailored to your needs at reasonable factory prices.
3. What are the shipping options and costs?
For smaller orders, we use couriers like FEDEX and DHL. For large shipments, we provide competitive sea freight quotes. You may use our forwarder or your own.
4. Can you offer a better price?
The price depends on your specific demands including shape, size, and quantity. We provide the best quotations upon receiving a full description of your requirements.
5. What is the sample lead time and payment terms?
Sample time is 3–10 days after confirmation. We accept T/T (30% deposit, balance after finish), PayPal, and Western Union.
6. What is your commitment to quality?
We focus on building long-term relationships through quality communication, efficiency, and trust, ensuring mass production meets full quality standards.