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Frequently Asked Questions
Who are we?
We supply a wide range of pet products including clothing, collars, beds, feeders, toys, cleaning and grooming supplies, and accessories.
How long is the production time?
Samples are typically ready within 2-3 working days. Bulk orders generally take 3-7 working days depending on the actual order situation after payment confirmation.
How do you ship the goods to us?
Small orders are shipped via DHL, TNT, FedEx, UPS, or EMS (5-7 days). Large orders can be shipped by air (15 days), sea (approx. 1 month), or train (approx. 2 months). We also work with client-appointed agents.
Can we have our logo printed on the products or packaging?
Yes, OEM & ODM services are available. Simply send us your logo and packaging design files, and we will produce them according to your requirements.
Could you ship the goods to an Amazon warehouse?
Yes, we have extensive logistics experience in delivering goods directly to Amazon warehouses.
What is the minimum order quantity (MOQ)?
Our standard MOQ is 10 pieces, making it convenient for both small businesses and large scale distributions.