Frequently Asked Questions
What is your production background?
We are a specialized factory with a dedicated team of approximately 50 professionals focusing on high-quality pet products.
How do you ensure product quality?
We provide free pre-production samples for approval and conduct a 100% final inspection through our independent quality control line before shipment.
What pet products can I purchase from you?
We offer a wide range of pet gear including dog collars, leashes, harnesses, and leads. We also support custom OEM pet products.
What is the minimum order quantity for customization?
We accept customized orders with a low MOQ of just 10 pieces for personalized logos and designs.
What are the typical lead times and payment methods?
Standard production takes 7-15 days depending on quantity. We accept secure payment methods including PayPal, T/T Bank Transfer, and Western Union.
Do you provide after-sales support?
Yes, we track every order until delivery and actively seek feedback to ensure complete satisfaction with our product solutions.