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Frequently Asked Questions
Are you a factory or trading company?
We are one of the leading trading companies specialized in pet supplies, and we also operate our own manufacturing facility. This allows us to offer both competitive pricing and professional ODM/OEM customization services.
Can I get samples before placing a bulk order?
Yes, sample orders are available. Samples are typically delivered within 10 days. The sample cost is refundable once a bulk order is confirmed.
How are the shipping costs calculated?
For smaller orders, we use express services like FedEx or DHL with whom we have long-term partnerships for better rates. For larger bulk orders, we arrange sea freight. We can provide a detailed quote once you specify the quantity.
How can I customize products with my own logo?
We provide full OEM/ODM services. Simply send us your design or logo in PDF, AI, or PNG format. Our team will provide a digital mockup to show how it will appear on the final product.
What is the minimum order quantity (MOQ)?
The standard MOQ for this wooden cat bed is 50 pieces. For specific customization needs, please contact us for more details.
Are the materials safe and eco-friendly?
Absolutely. Our products are made from natural wood and eco-friendly materials, ensuring a safe and comfortable environment for pets.