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Frequently Asked Questions
Are you a factory or a trading company?
We are a specialized trading company that operates with and leverages our own dedicated manufacturing facilities, ensuring both supply chain reliability and cost efficiency.
What are your main product strengths?
Our strengths include years of exporting experience, high-quality products, sustainable and eco-friendly materials, competitive factory pricing, strict quality control, and professional after-sales service.
Do you support OEM or ODM services?
Yes, absolutely. We provide full ODM and OEM services, allowing you to print your own brand or logo on our products to act as a seamless extension of your production department.
Why might there be slight differences between photos and the actual product?
Differences in lighting and screen browsers may cause slight variations. Additionally, materials from different production batches might vary slightly, so photos are for reference only.
What is the estimated lead time for orders?
For orders between 1 - 1,000 pieces, the lead time is approximately 31 days. For 1,001 - 10,000 pieces, it is approximately 41 days. Larger quantities are subject to negotiation.
What sizes are available for the elevated pet bed?
We offer five standard sizes: XS (up to 7.5KG), S (up to 17.7KG), M (up to 25KG), L (up to 35KG), and XL (up to 60KG) to accommodate different breeds and weights.