Frequently Asked Questions
How does your factory handle quality control?
Quality is our priority. We attach great importance to quality control from the beginning to the end of production. Every product is fully assembled and carefully tested before being packed for shipment.
How can I obtain a sample to check the quality?
If you have a freight collect express account (such as UPS or Fedex), we can send samples to you by collect. The sample cost is provided for free.
What additional services are provided after ordering?
Every product will be fully assembled. We also offer design services for color boxes and assist in finding the best design products based on your specific requests.
Do you accept customized logos on the pet collars?
Yes, we accept customized logos and branding. We can incorporate your specific design requirements into the weaving and hardware of the collars.
What is the standard delivery time for bulk orders?
Our standard delivery time is approximately 20 days after the order is confirmed, depending on the order volume and customization requirements.
What is your monthly production capacity for these collars?
Our current production capacity is approximately 1,000,000 pieces per month, ensuring we can meet both small and large-scale wholesale demands.
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