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Frequently Asked Questions
Are you a factory or trading company?
We are a factory and welcome you to visit our facilities to see our production process.
What is your sample policy and fee?
For initial cooperation, we charge for samples and shipping. However, the sample fee is fully refundable once a bulk order is confirmed.
Do you accept small quantity orders?
Yes, we accept small orders to help our clients get started and grow their business conveniently.
Do you provide OEM/ODM services?
Absolutely. OEM and ODM services are available if you have your own specific designs or branding requirements.
How do you ensure product quality?
We implement a strict raw material control system and quality management. Our production processes are certified under ISO9001 and GRS standards.
Can you ship products to my country?
Yes, we ship globally. If you do not have a preferred shipping forwarder, we can assist in arranging the delivery for you.
CT Pet
