Frequently Asked Questions
Can I customize the logo and packaging?
Yes, we provide full OEM and ODM services. You can customize the design, color, size, logo, and packaging according to your requirements.
What is the typical lead time for an order?
The order lead time is generally between 7 to 15 days after the order and samples have been confirmed.
Are the materials used eco-friendly?
Absolutely. Our products are made from eco-friendly materials and have passed certifications such as CE and En71.
How long does it take to receive a sample?
Sample production typically takes 3 to 7 days depending on the complexity of the design.
What payment terms do you accept?
We accept various payment methods including TT, L/C, Western Union, and Paypal for your convenience.
Is the product waterproof?
Yes, this model features a waterproof design, making it durable for various environments and uses.
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