❓ Frequently Asked Questions
1. How do you control the quality of the pet beds?
We provide a free pre-production sample before mass production and conduct a final inspection before shipment through a dedicated quality inspection line.
2. Can I customize the products with my own logo?
Yes, we accept customization for logo and design based on a minimum order quantity (MOQ) of 10 pieces.
3. What is the typical lead time for an order?
Basically, production takes 7-15 days, though the exact time may vary depending on the specific quantity ordered.
4. What payment methods are accepted?
We accept multiple payment methods including PayPal, T/T Bank Transfer, and Western Union.
5. What does your after-sales service include?
We track every order until the client receives the goods and provide solutions for any product-related doubts or feedback.
6. What other pet products can I purchase?
In addition to pet beds, we offer dog collars, leashes, harnesses, and various other OEM pet accessories.