Frequently Asked Questions
1 Are you a manufacturer?
Yes, we are a professional factory with over 30,000 square meters of production space. We specialize in high-quality pet products and bags.
2 What if I cannot reach your minimum order quantity (MOQ)?
If you cannot reach the MOQ for specific items, we suggest referring to our stock goods or group sourcing items. We can provide a list of prompt goods available at competitive prices in smaller quantities.
3 Can you assist with customized designs?
Certainly. We have a professional development team for OEM and ODM projects. Simply provide your ideas or drawings, and we will develop the samples for you in approximately 5-7 days.
4 Do you accept less than full container loads?
Yes, less than full container loads (LCL) are acceptable. Please note that extra handling fees may apply based on the specific quantity.
5 How do you guarantee product quality?
Quality is our top priority. We implement strict quality control from raw materials to final shipping. Our facility is BSCI certified, ensuring international production standards.
6 What are your standard delivery and payment terms?
Our standard payment terms are a 30% deposit with the 70% balance due before shipping. We offer flexible trade terms including FOB, EXW, and DDP to suit your needs.