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Frequently Asked Questions
What products can I purchase from your factory?
You can purchase a wide range of pet products including dog collars, leashes, harnesses, leads, and various other OEM pet accessories tailored to your needs.
Do you support customized designs and logos?
Yes, we accept customization for logos and designs with a very low minimum order quantity (MOQ) of just 10 pieces per design.
How do you ensure product quality before shipment?
We provide free pre-production samples for approval and maintain a dedicated independent quality inspection line to conduct a final 100% inspection before every shipment.
What is the typical lead time for orders?
Basically, production takes between 7 to 15 days, depending on the specific quantity and customization requirements of your order.
What payment methods are available?
We accept multiple payment methods for your convenience, including PayPal, T/T Bank Transfer, and Western Union.
What kind of after-sales service do you provide?
We track every order until it reaches our clients and actively seek feedback. Our team is available anytime to resolve doubts and provide the best solutions for our products.
CT Pet
