❓
Frequently Asked Questions
Q1. What products do you supply?
We supply a wide range of pet products including pet clothing, pet collars, pet beds, pet feeders, pet toys, cleaning and grooming products, and various pet accessories.
Q2. How long is the production lead time?
Samples are typically ready within 2-3 working days after payment. Bulk orders usually take 3-7 working days depending on the specific situation and order volume.
Q3. What are the shipping options for small orders?
Small orders are shipped via express services like DHL, TNT, FedEx, UPS, or EMS. Shipping time is approximately 5-7 working days depending on the destination country and area.
Q4. How are large bulk orders shipped?
Large orders can be shipped by air (approx. 15 working days), by sea (around 1 month), or by train (around 2 months). We also work with client-appointed agents.
Q5. Can we customize the products with our own logo?
Yes, OEM and ODM services are available. You can send us your logo and packaging files, and we will manufacture the products according to your specifications.
Q6. Do you support shipping to Amazon warehouses?
Yes, we have extensive experience in logistics and can ship goods directly to Amazon (FBA) warehouses.
CT Pet
