1. What is the minimum order quantity (MOQ) for custom logos?
Our minimum order quantity is just 100 pieces for products including your own custom logo. We also accept sample orders for quality evaluation.
2. What formats are accepted for logo design files?
We accept logo documents in CDR, AI, PDF, or PSD formats. If you don't have these, our professional designers can provide free artwork services.
3. What are the available payment methods?
We support multiple payment methods including PayPal, Western Union, and T/T (Bank Transfer). For stable long-term orders, we may offer monthly statement services.
4. How long does the production and shipping take?
Production is typically completed within 10 days for orders under 5,000 pieces. Shipping is handled via reliable expresses like DHL, Fedex, or UPS, as well as air and sea freight.
5. Are the pet bowties adjustable for different sizes?
Yes, our pet bowties feature an adjustable neck strap ranging from 22cm to 45cm, making them suitable for various pet sizes.
6. What is the standard packaging for the products?
The standard packaging is 100 pieces per bag or individual polybags. We can also provide custom packaging based on your specific requirements.